Delivery Information

PICK UP

We are open to the public during our normal business hours, 7am to 2pm. Call us for after 2pm as we may still be open. Open Monday through Friday, Closed on the Weekends and Holidays.

DELIVERY

With all our orders we work to process and dispatch within 1-3 business days.
With the majority of our deliveries we either use CouriersPlease or Australia Post services. They have an expected delivery period of 1 to 2 business days with the major eastern capital cities, 5 business days for Perth. Delivery within Sydney Region suburbs can happen on the same or next business day, barring no stock issues. However, if you need the goods urgently, please contact us before placing your order to double check the stock with our local warehouse.

If you would like to know exact delivery time to your address, please send a request (through the contact us form) - we will reply to you shortly.

All orders are shipped as registered parcels. You will receive a confirmation email when your order is dispatched. The tracking number will be provided. By ordering from us, you consent to let PaintAccess.com.au choose whether to authorize the delegated courier company to leave the parcel at the destination without a recipient signature.

Delivery cost varies. It depends on the total value of the order and delivery postcode/area.

Map of free shipping thresholds

 

Free Delivery Thresholds and Standard Estimates

State NSW
ACT
QLD
VIC
TAS
WA
SA
Minimum
order price
for FREE
delivery
$250+ $300+ $350+
Standard
Delivery Price
Estimate*
$12+ $14–$20* $17–$30*

 

New South Wales

Australian Capital Territory

Order Value

Delivery Price

$0 - $249.99 $12*
$250+ FREE*

Queensland*

Victoria

Order Value

Delivery Price

$0 - $149.99 $14*
$150 - $299.99 $20*
$300+ FREE*

 

Tasmania*

Western Australia*

South Australia*

Order Value

Delivery Price

$0 - $99.99 $17*
$100 - $199.99 $23*
$200 - $349.99 $29*
$350+ FREE*

Northern Territory*

Order Value

Delivery Price

$0 - $149.99 $20*
$150 - $299.99 $25*
$300+ $15*

* Queensland, Tasmania, Western Australia and South Australia have different shipping costs for Rural and Remote Post Codes. See Remote Postcodes table below.
In some cases we might contact you regarding delivery price. If you are located in remote area and/or purchase goods that are very heavy or bulky (e.g paint tins, heavy metal products, gap fillers, extension poles etc.), delivery price might vary.

INDALEX Ladders Shipping Table

Ladders Tradesman Pro Series
NSW, ACT $35+* $55+*
VIC $35+* $100+*
QLD Metro $40+ $55+
QLD Rural $55+ $200+
TAS Metro $70+ $220+
TAS Rural $300+ $700+
SA Metro $45+ $55+
SA Rural $75+ $200+
WA Metro $55+ $170+
WA Rural $200+ $350+
NT $400+ $300+
Ladders Tradesman Pro Series
NSW, ACT $35+* $55+*
VIC $35+* $100+*
QLD Metro $40+ $55+
QLD Rural $55+ $200+
TAS Metro $70+ $220+
TAS Rural $300+ $700+
SA Metro $45+ $55+
SA Rural $75+ $200+
WA Metro $55+ $170+
WA Rural $200+ $350+
NT $400+ $300+

Products from INDALEX Ladders only offer free shipping if product variant quantity is over x 5 and only for the Sydney and Melbourne Metro Area. Free shipping in this case is not based on order total but product quantity. 

Pricing

If you are located in remote area and/or purchase goods that are very heavy or bulky (e.g paint tins, heavy metal products, gap fillers, extension poles etc.), delivery price might vary.

 

DELIVERY TIME-FRAME

Orders are dispatched within 2-3 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.


If you need the goods urgently, please contact us here or at trade@paintaccess.com.au , include your order and we'll double check our local warehouse stock.


All parcels are registered and include a tracking-number sent to your email.


*PLEASE NOTE! All deliveries from Paint Access are made via Australia Post, Couriers Please, and FastWay, all of which are 3rd party businesses and Paint Access can not be held accountable for delivery delays during their peak times.

*INDALEX Ladders only offer free shipping if same ladder quantity is over x 5 and only for the Sydney and Melbourne Metro Area. Free shipping in this case is not based on order total but product quantity. 

Remote area postcodes:
7255, 7256, 7257, 6032, 6056, 6065-6073, 6110, 6112, 6153, 6163, 6164, 6167, 6171, 6181, 6209-6211, 6251-6262, 6271, 6275, 6280-6872, 6901-6905, 6910-6913, 6915, 6918-6932, 6934, 6939-6957, 6960, 6963-6989, 6991, 6992 5211, 5214, 5223, 5250, 5270, 5271, 5277-5280, 5331-5333, 5340, 5341, 5351-5357, 5400, 5600-5734 4488-4490, 4600-4895 3662, 2108, 2164, 2230, 2898, 2899 0800-0886

If you will be not satisfied with the final shipping cost, unfortunately, we will have to issue full refund and cancel your order.

 

RECYCLED PACKAGING

reduce reuse recycle recover paintaccess

Reduce, Reuse, Recycle and Recovery! We are proud to state that all of our boxes are re-used supplier boxes. Reducing waste and unnecessary production of more manufactured cardboard boxes. We also reuse packaging material, e.g. plastic film, air pockets, bubble wrap, cardboard and polystyrene foam. 

Businesses, as well as Individuals, should look for opportunities to reduce the waste that they generate before trying to reuse or recycle. After all attempts to reduce or eliminate the generation of waste have been exhausted, the next preferred option is to look for opportunities to reuse items. If all waste reduction and reuse options are exhausted, individuals and businesses should try to recycle. PaintAccess.com.au recycles all their non-reusable boxes. 

We care about our Earth and have a strong commitment to our environment. We offer environmentally friendly products, check them out here. 

params.svg
Panel Tool
Float header
Float topbar
Default Boxed Large