Delivery Information
PICK UP
We are open to the public during our normal business hours, 7am to 2pm. Call us for after 2pm as we may still be open. Open Monday through Friday, Closed on the Weekends and Holidays.
DELIVERY
With all our orders we work to process and dispatch within 1-3 business days. Due to the upcoming holidays (e.g. Christmas), many couriers are taking longer than average to deliver your parcel. Please allow a few extra days for delivery.
With the majority of our deliveries we either use CouriersPlease or Australia Post services. They have an expected delivery period of 1 to 2 business days with the major eastern capital cities, 5 business days for Perth. Delivery within Sydney Region suburbs can happen on the same or next business day, barring no stock issues. However, if you need the goods urgently, please contact us before placing your order to double check the stock with our local warehouse.
If you would like to know exact delivery time to your address, please send a request (through the contact us form) - we will reply to you shortly.
All orders are shipped as registered parcels. You will receive a confirmation email when your order is dispatched. The tracking number will be provided. By ordering from us, you consent to let PaintAccess.com.au choose whether to authorize the delegated courier company to leave the parcel at the destination without a recipient signature.
Delivery cost varies. It depends on the total value of the order and delivery postcode/area.
Free Delivery Thresholds and Standard Estimates
| State | NSW ACT |
QLD VIC |
TAS WA SA |
|---|---|---|---|
| Minimum order price for FREE delivery |
$250+ | $300+ | $350+ |
|
Standard Delivery Price Estimate* |
$12+ | $14–$20* | $17–$30* |
INDALEX Ladders Shipping Table
| Ladders | Tradesman | Pro Series |
|---|---|---|
| NSW, ACT | $35+* | $55+* |
| VIC | $35+* | $100+* |
| QLD Metro | $40+ | $55+ |
| QLD Rural | $55+ | $200+ |
| TAS Metro | $70+ | $220+ |
| TAS Rural | $300+ | $700+ |
| SA Metro | $45+ | $55+ |
| SA Rural | $75+ | $200+ |
| WA Metro | $55+ | $170+ |
| WA Rural | $200+ | $350+ |
| NT | $400+ | $300+ |
Products from INDALEX Ladders only offer free shipping if product variant quantity is over x 5 and only for the Sydney and Melbourne Metro Area. Free shipping in this case is not based on order total but product quantity.
Pricing
If you are located in remote area and/or purchase goods that are very heavy or bulky (e.g paint tins, heavy metal products, gap fillers, extension poles etc.), delivery price might vary.
DELIVERY TIME-FRAME
Orders are dispatched within 2-3 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.
If you need the goods urgently, please contact us here or at trade@paintaccess.com.au , include your order and we'll double check our local warehouse stock.
All parcels are registered and include a tracking-number sent to your email.
*PLEASE NOTE! All deliveries from Paint Access are made via Australia Post, Couriers Please, and FastWay, all of which are 3rd party businesses and Paint Access can not be held accountable for delivery delays during their peak times.
| 7255, 7256, 7257, 6032, 6056, 6065-6073, 6110, 6112, 6153, 6163, 6164, 6167, 6171, 6181, 6209-6211, 6251-6262, 6271, 6275, 6280-6872, 6901-6905, 6910-6913, 6915, 6918-6932, 6934, 6939-6957, 6960, 6963-6989, 6991, 6992 | 5211, 5214, 5223, 5250, 5270, 5271, 5277-5280, 5331-5333, 5340, 5341, 5351-5357, 5400, 5600-5734 | 4488-4490, 4600-4895 | 3662, 2108, 2164, 2230, 2898, 2899 | 0800-0886 |
RECYCLED PACKAGING
Reduce, Reuse, Recycle and Recovery! We are proud to state that all of our boxes are re-used supplier boxes. Reducing waste and unnecessary production of more manufactured cardboard boxes. We also reuse packaging material, e.g. plastic film, air pockets, bubble wrap, cardboard and polystyrene foam.
Businesses, as well as Individuals, should look for opportunities to reduce the waste that they generate before trying to reuse or recycle. After all attempts to reduce or eliminate the generation of waste have been exhausted, the next preferred option is to look for opportunities to reuse items. If all waste reduction and reuse options are exhausted, individuals and businesses should try to recycle. PaintAccess.com.au recycles all their non-reusable boxes.
We care about our Earth and have a strong commitment to our environment. We offer environmentally friendly products, check them out here.
